The best tool for any small business would have to be Hootsuite. Here are some of Hootsuites features:
- You can manage multiple social network accounts from Facebook, Twitter, Ping.Fm, Linkedin, WordPress and Google+.
- Great for scheduling updates.
- Mobile apps
- Create custom analytical reports
- RSS integration
- Team profiles ( you can add members and delegate replies, tweets, comments, mark as done and track messages).
- Great customer service.
- App directory plus much more
Improve you productivity by managing all your social networks within Hootsuite. It has a great user friendly dashboard designed for you. Get started and try the free 30 day trail today. It’s quick and easy to use